Volvo Trucks is hiring Warehouse Assistants-Apply Now
About the Role
Transport is the backbone of today’s connected world. Picture yourself using your skills and passion to develop smarter, greener, and future-focused transport and infrastructure solutions. If you want to be part of global change, work with advanced technologies, and collaborate with some of the most dynamic teams in the industry, this opportunity could be your next big step.
Purpose of the Position
This role is critical in delivering on the Customer Charter by ensuring excellent service, meeting customer expectations, and driving aftermarket profitability. You will play a central role in warehouse operations, ensuring accurate parts management, efficient service delivery, and seamless alignment with GVS processes in the phases of Planning, On Arrival, Dealer to Customer, and Follow-up.
Reporting Line
This position reports directly to the Parts Manager.
Key Responsibilities
Inbound (Receiving)
- Oversee and confirm that all incoming goods comply with company standards and Volvo procedures.
- Ensure all parts are accurately received, documented, and captured within required KPI timelines.
- Record and escalate discrepancies in the GDS system, including part descriptions and numbers.
- Allocate parts correctly according to system guidelines rather than label placement.
Outbound (Dispatch & Orders)
- Process all customer orders, ensuring accurate picking, packing, and delivery in line with Volvo standards.
- Keep the system updated after authorization to maintain real-time accuracy.
- Verify that dispatched items match invoices in terms of part numbers and quantities.
- Support the workshop team by providing technicians with parts immediately once processed.
Credit Notes
- Verify, authorize, and file all credit notes in proper sequence.
- Follow correct procedures when handling credits, ensuring non-returnable items such as electrical parts are excluded.
Stock Control
- Conduct daily perpetual stock counts as per warehouse volume requirements.
- Investigate discrepancies thoroughly before adjustments are made.
- Ensure all corrections are properly authorized before updating the system.
Warehouse Maintenance
- Maintain a clean, orderly, and safe warehouse environment inside and out.
- Correctly bin and store all parts.
- Ensure timely waste collection and overall site security.
Exchange Parts
- Check that exchange parts from customers meet the required standards as outlined in the manual.
- Handle physical receiving, storage, and supplier returns.
- Prepare and label core parts for return to the Parts Distribution Center (PDC).
Health & Safety
- Ensure that all staff comply with health and safety rules as stipulated by Volvo guidelines.
About You
At Volvo, we believe in aiming high and growing together. To succeed in this role, you will bring a mix of technical knowledge, organizational skills, and customer focus.
Minimum Requirements
- Grade 12 / Matric certificate.
- Diploma in Warehouse Management or at least 3 years’ proven experience in a warehouse environment.
Core Competencies
- Highly motivated and self-driven.
- Strong communication and interpersonal abilities.
- Customer-focused approach with excellent service delivery skills.
- Effective resource and stock management skills.
- Strong teamwork and collaboration.
- Detail-oriented with a commitment to quality.
- Ability to plan, organize, and manage time effectively.
Additional Information
- Shortlisted candidates will be required to complete verification checks, including references, criminal record, credit history, qualifications, and other assessments relevant to the role.
- Volvo Group Southern Africa (Pty) Ltd is an equal opportunity and affirmative action employer. Applications from people with disabilities are strongly encouraged.
- Closing Date: 04 October 2025.
- Please note: To protect your privacy, we cannot accept applications via email.
