Job Opportunity: Receptionist – Motus Isuzu Isando
Closing Date: 30 September 2025
Reference Number: MOT250925-6
Position Title: Receptionist
Branch/Department: Motus Isuzu Isando – Admin Department
Job Type: Permanent
Location: Isando, Gauteng, South Africa
Introduction
Motus Isuzu Isando, part of the respected Motus Group, is currently seeking a dedicated and professional Receptionist to join our administrative team. This is an exciting opportunity for an experienced candidate who is passionate about customer service and first-line communication. If you have a warm personality, strong organizational skills, and a flair for making a great first impression, this role could be the perfect fit for you.
The receptionist is often the very first person that customers and visitors interact with, and therefore plays a key role in setting the tone for the client experience. You will be the voice of the dealership over the phone and the face of the business at the reception desk. This requires a high level of professionalism, attention to detail, and excellent interpersonal skills.
Purpose of the Role
The main purpose of this position is to provide first-line communication at Motus Isuzu Isando. As the Receptionist, you will be responsible for answering incoming calls, greeting customers, and ensuring that all visitors receive a pleasant and courteous welcome. You will also provide administrative support where necessary and ensure that the reception area always reflects the high standards of the Motus brand.
This role is more than just answering phones—it is about creating a welcoming environment, ensuring accurate message delivery, and making sure that every client and visitor feels valued from the moment they arrive.
Key Responsibilities
In this role, you will be expected to carry out the following duties and responsibilities:
- Customer Interaction
- Greet all visitors in a warm, professional, and friendly manner.
- Direct customers and guests to the correct department or employee.
- Ensure that customers are comfortable while waiting, offering assistance where needed.
- Call Management
- Promptly answer incoming calls in a polite and professional manner.
- Accurately record and convey messages to staff members.
- Monitor, control, and record outgoing trunk calls as well as incoming reverse-charge calls.
- Limit “hang-on” calls by offering call-backs and following up accordingly.
- Make use of the paging system to reach employees when calls are unanswered.
- Administration Support
- Update, maintain, and distribute telephone lists to staff.
- Communicate effectively with all staff members regarding incoming visitors or calls.
- Ensure that the reception area remains neat, clean, and welcoming at all times.
- Assist with other administrative tasks as requested by the Finance Manager or department.
Qualifications and Experience
To be considered for this role, candidates must meet the following requirements:
- Essential Requirements:
- Minimum of Grade 12 / Matric.
- At least 3 years of proven experience as a receptionist in a corporate or customer-facing environment.
- A clear criminal record.
- Added Advantages:
- A formal Receptionist or Frontline Communication Certificate.
- Prior experience in the motor industry or dealership environment.
Skills and Personal Attributes
The ideal candidate will possess the following qualities and skills:
- Communication Skills:
- Excellent verbal communication abilities with a professional telephone manner.
- Ability to listen actively and relay messages accurately.
- Interpersonal Skills:
- A warm, welcoming, and professional demeanor.
- Strong people skills with the ability to deal with customers, visitors, and staff members courteously.
- Organizational Skills:
- Strong ability to multitask and prioritize in a busy environment.
- Excellent time management with the ability to handle calls and walk-in visitors simultaneously.
- Professionalism:
- Neat personal presentation and professional appearance.
- Ability to remain calm and polite under pressure.
- Other Attributes:
- Team player who works well with colleagues in a corporate setting.
- Highly reliable, punctual, and dedicated to maintaining company standards.
Why Join Motus Isuzu Isando?
Working at Motus Isuzu Isando means being part of one of South Africa’s leading automotive groups. We value professionalism, teamwork, and customer satisfaction. As part of our team, you will enjoy a supportive environment where your role directly contributes to the overall customer experience.
At Motus, we believe in building careers. Employees are encouraged to grow within the company, and excellent performance is recognized and rewarded. By joining our Isando branch, you will not only be part of a respected brand but also a team that is passionate about excellence in the automotive industry.
Application Process
If you meet the above requirements and believe you are the ideal candidate for this position, we encourage you to apply.
- Submit your updated CV, clearly outlining your receptionist experience and relevant skills.
- Include copies of your qualifications and any certifications.
- Ensure that your application is submitted before the closing date: 30 September 2025.
Motus Isuzu Isando is committed to employment equity and equal opportunity. Preference may be given to candidates from designated groups in line with our Employment Equity Policy.
Closing Statement
This is a fantastic opportunity for an experienced receptionist who is looking to work in a professional environment where customer interaction and first impressions truly matter. If you are a confident communicator with a passion for service excellence, we look forward to receiving your application and potentially welcoming you to the Motus Isuzu Isando family.
