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Are you highly organized, detail-oriented, and passionate about providing excellent customer service in a professional environment? Our Lansdowne branch is currently seeking a motivated Office Administrator to join our dynamic team. This role offers the opportunity to work within the vehicle industry, supporting both our sales and buying departments, while ensuring the smooth running of the office.

As an Office Administrator, you will play a key role in bridging the gap between the branch and Head Office. You’ll be responsible for essential administrative tasks, maintaining records, coordinating processes, and assisting clients and colleagues daily. This position is ideal for individuals who thrive in a structured environment, enjoy working with people, and have the ability to juggle multiple responsibilities without losing focus on detail.

Duties and Responsibilities

Your responsibilities will span a wide range of office and client service functions. These include:

• Invoicing and Documentation Management
  You will handle basic invoicing tasks, ensuring that all billing processes are accurate and timeously recorded. This involves checking details carefully, working with sales and buying teams to confirm information, and ensuring financial documents are prepared in line with company policies.
• Client and Dealer Support
  As the first point of contact for walk-in clients and dealers, you will provide professional assistance, answer queries, and direct individuals to the relevant team members. Strong communication skills and a customer-first attitude will help you make a positive impression and enhance the client experience.
• Office Systems and Equipment Maintenance
  You will be responsible for managing office systems, keeping documentation organized, and ensuring equipment and supplies are well-maintained. A proactive approach to organization will help keep the office running efficiently at all times.
• Administrative Support to Sales and Buying Personnel
  You will assist the Vehicle Sales Personnel with admin documentation, such as contracts, quotations, and client records. Similarly, you will support the Vehicle Buying Personnel by preparing necessary paperwork, verifying information, and ensuring processes are streamlined.
• Liaison with Head Office
  Part of your role will involve serving as a link between the branch and Head Office. This includes ensuring consistent communication, sharing reports, addressing queries, and following through on instructions from management.
• Monthly Reporting and Ad Hoc Administrative Duties
  At the end of each month, you will compile relevant reports for management review. You will also handle a variety of ad hoc tasks that support the overall functioning of the branch, requiring flexibility and problem-solving skills.
• Industry Awareness
  Having a general knowledge of the vehicle industry, including common terminology, will enable you to interact effectively with both clients and colleagues. This familiarity will help you understand requests quickly and provide accurate information.

Role Requirements

To succeed in this position, candidates should bring a combination of skills, knowledge, and personal attributes that align with the demands of the role.

Essential Skills:

• Bilingual Communication: Must be fully bilingual to communicate effectively with a diverse client base.
• Organizational Excellence: Strong organizational abilities and attention to detail are vital for managing records, documents, and multiple tasks at once.
• Customer Service Orientation: A friendly, approachable, and helpful attitude ensures that all clients and colleagues feel supported.
• Process Adherence: Ability to follow established processes and procedures while ensuring accuracy in all tasks.
• Listening and Telephone Etiquette: Excellent phone manner and the ability to handle inquiries professionally.
• Workload Management: Capable of handling pressure, prioritizing tasks, and meeting deadlines without compromising on quality.
• Team Collaboration: Ability to work collaboratively with sales and buying personnel, while also being able to function independently.
• Positive Attitude: Professional, motivated, and proactive outlook in all aspects of work.

Additional Requirements:

• Must preferably reside in Lansdowne or the nearby surrounding areas for ease of commute.
• A minimum of 1 year of experience in a similar administrative or office support role is required.
• Candidates must have their own reliable transport and a valid driver’s license.
• Willingness to work every second weekend and on some public holidays when needed.
• A Diploma or Degree qualification is required to meet the minimum education standard.
• A clear criminal record is mandatory.
• Applicants must provide contactable references and an accurate record of their work history for verification.

Why Join Our Team?

Working as an Office Administrator in our branch is not just about performing routine tasks—it’s about contributing to the smooth functioning of a business that values efficiency, customer satisfaction, and teamwork. By joining us, you will:

• Gain hands-on experience in the vehicle industry, developing knowledge that is both practical and transferable.
• Work in a supportive environment where collaboration and professional growth are encouraged.
• Enjoy a varied role with responsibilities that keep your day interesting and engaging.
• Be part of a company that values integrity, professionalism, and commitment to excellence.

We understand that the success of our business depends on the dedication of our people. That’s why we strive to create an environment where employees feel motivated, appreciated, and empowered to make a difference.

How to Apply

If you are an energetic and detail-oriented professional who meets the requirements outlined above, we invite you to submit your application. Please submit your comprehensive CV, including your educational background, work history, references, and a brief cover letter highlighting your suitability for the role.

Applications will be carefully reviewed, and shortlisted candidates will be contacted for interviews.

Final Note

This Office Administrator position is a fantastic opportunity for someone passionate about administration, thrives in a fast-paced environment, and is eager to contribute to the growth of the branch. If you are ready to take on a challenging yet rewarding role in Lansdowne, we encourage you to apply today and join our dedicated team.

SUBMIT CV HERE