Senior Medical Technologist

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Reference Number: 1067344
Position: Senior Medical Technologist – Peripheral Laboratory
Location: Flora Lab, Johannesburg
Job Type: Permanent

An exciting career opportunity is available for a skilled and experienced Senior Medical Technologist to join our team at the Flora Laboratory in Johannesburg. This permanent position plays a vital role in supporting diagnostic excellence, supervising lab operations, and ensuring the delivery of accurate and timely laboratory results to assist healthcare providers in diagnosing and managing diseases.

Minimum Qualifications:

• Grade 12 or an equivalent NQF Level 4 certificate
• National Diploma in Biomedical Technology or BSc in Medical Laboratory Science
• Active registration with the HPCSA in the appropriate pathology discipline

Experience Required:

• Minimum 3 to 5 years of relevant laboratory experience

Essential Knowledge Areas:

• Medical pathology principles, including anatomy, physiology, and terminology
• Operation and use of laboratory information management systems
• Laboratory standard operating procedures (SOPs)
• Medical ethics and compliance in the pathology field
• Organisational and departmental policy frameworks

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Key Responsibilities:

• Team Supervision & Training: Support the lab and regional technical manager in leading staff, overseeing performance, and guiding the training of interns and students.
• Quality Assurance & Service Delivery: Enforce high-quality testing standards and ensure compliance with SOPs and service level agreements.
• Resource Management: Monitor equipment maintenance, procurement, and staff overtime to optimize operational efficiency and cost-effectiveness.
• Diagnostic Testing & Verification: Conduct and verify laboratory tests, collaborating with pathologists for accurate clinical reporting.
• Data Integrity & System Accuracy: Ensure all test results are correctly recorded in the lab information system, maintaining database integrity.
• Instrument Calibration & Troubleshooting: Supervise equipment calibration and take necessary corrective action when faults occur, ensuring all steps are documented.
• Health & Safety Compliance: Assist in creating and maintaining a safe lab environment, adhering to health, safety, and infection control protocols.
• Audit Readiness & Incident Reporting: Help manage incident reports and ensure the lab is audit-ready at all times.
• Client Engagement: Act as a liaison with clients to promote lab services, uphold a professional image, and manage complaint resolution.
• Continuous Professional Development (CPD): Participate in ongoing training, seminars, and workshops to meet HPCSA registration and professional development standards.
• Knowledge Sharing: Provide technical training to lab staff, interns, and health professionals when delegated and deemed competent.
• Ethical Compliance: Uphold ethical conduct in line with company policies and professional regulatory standards.

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Key Competencies:

• Strong attention to detail and accuracy
• Ability to remain composed under pressure
• Effective team collaboration and leadership skills
• High level of integrity and confidentiality
• Excellent problem-solving and organizational skills
• Strong customer focus and service orientation
• Independent self-management and rule adherence

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Remuneration:
Salary is market-related and aligned with the candidate’s qualifications and experience.

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Closing Date for Applications: 7 July 2025

Apply

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 Admin Clerk

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Reference Number: 1032207
Job Title: Admin Clerk / Receptionist
Location: Port Shepstone, KwaZulu-Natal
Employment Type: Permanent

A reputable laboratory services provider is currently seeking a detail-oriented and professional individual to join their Port Shepstone team as an Admin Clerk / Receptionist. This full-time opportunity is ideal for someone who thrives in a structured, customer-facing environment and is passionate about providing excellent administrative and reception support in a healthcare setting.

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Role Summary:

The successful candidate will be responsible for managing sample reception, accurate data capturing, and coordinating the flow of specimens to appropriate departments. The role also entails handling front-desk operations, attending to client inquiries, managing reports, and ensuring compliance with operational standards.

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Minimum Qualifications:

• Grade 12 (Matric) or equivalent NQF Level 4 qualification
• BSc Degree (beneficial but not mandatory)

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Experience and Skills:

• 0–1 year of relevant administrative experience (preferably in a laboratory or healthcare environment)
• Strong understanding of internal policies and procedures
• Computer proficiency, particularly with laboratory information systems
• Solid administrative and clerical skills
• Excellent verbal and written communication
• Strong attention to detail and ability to handle sensitive/confidential information

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Key Responsibilities:

• Receive, log, and distribute laboratory samples in accordance with standard procedures
• Ensure timely and accurate registration and tracking of specimens
• Coordinate dispatch and monitor turnaround times for processing and reporting
• Perform regular rounds to collect samples and deliver completed reports within hospital settings
• Resolve administrative queries and refer unresolved issues appropriately
• Monitor and ensure the timely delivery of couriered specimens
• Identify and resolve workflow delays or pre-analytical process issues
• Maintain cleanliness and readiness of reception and working areas
• Manage stock levels and deliver supplies to medical practitioners as needed
• Act as a first point of contact, offering clear information and professional customer service to patients and clients
• Handle cash transactions, ensure proper record-keeping and banking in line with company policies
• Process and scan patient forms into the system, resolving incomplete records
• Ensure compliance with organisational dress code and uniform standards

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Key Attributes:

• Compassion and patience in dealing with anxious patients
• Ability to remain calm and efficient under pressure
• Team player with strong interpersonal skills
• High standards of confidentiality and sensitivity
• Good telephone etiquette and empathy
• Flexible and adaptable to changing work environments
• Numerical competence and business awareness

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Remuneration:

Salary is based on qualifications and relevant experience.

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Application Deadline: 8 July 2025

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Apply

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Courier

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Reference No: 886396
Position: Courier – Permanent
Location: St Alma, Western Cape

An exciting career opportunity is available for a dependable and experienced individual to join our team as a Courier. This permanent role is based at our St Alma facility in the Western Cape.

Job Purpose:
The successful candidate will be responsible for the secure, timely collection and delivery of laboratory specimens, documents, and other goods. This includes providing efficient shuttle services and ensuring excellent customer service throughout each interaction.

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Minimum Requirements:

• Educational Background: Grade 12 or NQF Level 4 (preferred); Grade 10 will be considered with sufficient experience.
• Driving Licence: Valid and appropriate driver’s license required.
• Experience:
  • Minimum 2–3 years’ relevant courier or delivery experience or
  • At least 10 years of hands-on courier experience.

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Key Responsibilities:

• Organise daily delivery and collection schedules by reviewing moxes and route tasks.
• Safely transport specimens, documents, and other materials between labs, medical professionals, and clients.
• Ensure timely and secure delivery of all items to the correct destinations, maintaining a high standard of customer satisfaction.
• Use the Courier Management System to scan and log all pickups and deliveries for tracking and accountability.
• Maintain and care for all company assets (vehicles, fuel cards, uniforms, etc.) and promptly report any defects or issues.
• Adhere to health and safety protocols by using required protective gear (gloves, safety glasses, specimen bags, etc.).
• Report and document any incidents or accidents immediately to management to facilitate timely insurance processing and equipment repairs.
• Keep company vehicles clean and hazard-free, especially in the event of any biohazard spills, in compliance with quality assurance standards.

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Core Competencies:

• Strong sense of responsibility and accountability
• Excellent communication and interpersonal skills
• Demonstrates integrity and honesty
• Patient and composed under pressure
• Follows rules and procedures diligently

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Remuneration:
Salary is competitive and aligned with the candidate’s experience and qualifications.

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Apply